Progressive businesses are moving to virtualized delivery methods over conventional application and/or desktop delivery models for a variety of reasons. There is a growing need to provide employees with portability and secure accessibility no matter where they will be working. With these changing trends service providers have taken significant steps to provide remote access, desktop virtualization (or VDI – Virtual Desktop Infrastructure), mobile application management, and mobile device management.
While these services are becoming more popular there is often confusion about how they work and the benefits they can provide to an organization. Below we detail each of the mentioned services and explain how they work as well as some key benefits they can provide.
Remote access is a service that provides an end user with a connection to a computer or a network from a remote location. Users can remotely access their office desktop and network resources while working on their connected device.
Desktop Virtualization (VDI):
Desktop virtualization is a technology used to separate a computer desktop environment from the physical computer. In a Virtual Desktop Infrastructure (VDI), all of the data responsible for running your physical desktop computer is encapsulated into a computer file (or image). This image behaves like an end user’s actual computer, providing the same experience on a virtual machine as they would have on the physical computer itself.
Mobile Device Management:
Mobile device management (MDM) is a form of software that enables IT departments to manage mobile apps and devices across platforms. This allows IT to set policies that meet corporate security and compliance measures, while giving employees the freedom to choose their own device. MDM requires mobile device enrollment and essentially provides an IT department full control over the device. Such control may not be required for all businesses and end-users may balk at such domination.
Mobile Application Management:
Mobile Application Management (MAM) is like MDM, except its controls are only applied to specific applications instead of the entire mobile device. Generally speaking, MAM is used by an IT department lock down, control and secure just their specific corporate applications, while all other functions on the end‑users phone would remain under their control. This supports the freedom of the BYOD concept (Bring‑Your‑Own‑Device) that allows end users to use their own mobile devices, yet connect them securely to corporate resources.
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