Implementing software of any kind can feel pretty intimidating. Indeed there are as many arguments that favor commercial-off-the-shelf software (COTS) as there are those that favor custom software solutions. What to do?

As an experienced IT consulting firm with both commercial-off-the-shelf and custom software consulting services, we are often asked to provide recommendations for the best-fit solution. Our broad experience with software evaluation, selection, project management and implementation, gives us valuable insights in the COTS software arena. Our in-house software engineering experience and enterprise-level custom solutions add the perspective – and the objectivity – necessary to give a credible recommendation.

Whether COTS or CUSTOM, there are lots of questions that must be asked, and many of these questions are relative to either solution. Here’s the short list:

  • Where do you start?
  • Will it satisfy your requirements?
  • Are your requirements valid now and moving forward?
  • Which solution is more cost effective?
  • How long will it take?
  • Will it be adopted by your employees?
  • What if you want to make changes in the future?
  • Will the software keep pace with the latest technologies?

With this many questions and so much riding on the outcome, professional IT guidance is a must – it is simply too big of a decision to go it alone. All things considered, a couple of quotations come to mind:

“It is not logical to make a decision based upon so few facts, sir,” ~ Spock
“Humans have a knack for choosing precisely the things that are worst for them.” ~ J. K. Rowling

Compass Consulting welcomes you to contact us and discuss the “COTS vs. Custom” decision points. We will be pleased to share our experience in answering your questions.

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